Telehealth Consent

How a virtual visit works

• You meet your clinician by secure video or phone at a scheduled time.
• You share your health history, symptoms, medications and any measurements you have at home.
• Your clinician may order labs at a facility near you and review the results with you.
• If treatment is appropriate, prescriptions are sent to the pharmacy you choose.
• Follow-up happens through scheduled visits and secure messaging with your care team.

Benefits

• Access to clinicians who focus specifically on women's weight and hormone health.
• Care from home, without travel or time off work.
• Easier, more frequent follow-up between visits.
• A coordinated team — MD, nurse, dietitian and coach — working from one plan.

Limitations and risks you should understand

• A clinician cannot physically examine you. Some conditions cannot be diagnosed or safely treated without an in-person exam.
• Your clinician relies on the accuracy and completeness of what you tell us, including your history, medications and home measurements.
• Technology can fail. If video or audio quality prevents safe care, the visit may be rescheduled or moved to phone.
• In rare cases, information transmitted online could be intercepted despite our security measures.
• You may be referred for in-person care, imaging or specialist evaluation. Delays can occur while that is arranged.

This is not emergency care

Telehealth is not appropriate for emergencies. If you are experiencing chest pain, trouble breathing, heavy bleeding, signs of stroke, a severe allergic reaction, or thoughts of harming yourself, call 911 or go to the nearest emergency department. In the United States you can also reach the Suicide & Crisis Lifeline by calling or texting 988.

Prescribing policy

Medication — including GLP-1 medications and hormone therapy — is prescribed only when a licensed clinician determines it is clinically appropriate for you after reviewing your history and, where indicated, your labs.

Requesting a specific medication does not guarantee it will be prescribed. We do not prescribe controlled substances that are outside the scope of our virtual practice, and we may require in-person evaluation or additional testing first.

Licensing and location

Our clinicians can only treat patients who are physically located in states where they hold an active license. You must tell us the state you are in at the time of your visit. If you move or travel, your care may need to pause until we are licensed where you are.

Privacy and records

Visits are conducted over encrypted, HIPAA-appropriate platforms, and your clinical records are kept confidential and protected under applicable law. We do not record visits without your explicit permission.

You have the right to access your records and to request corrections. Details about how we handle information collected through this website are in our privacy policy.

Costs

You are responsible for your membership fee and for any lab work or medication, which are billed separately by the laboratory and pharmacy. We will tell you the expected cost before ordering anything on your behalf.

Your rights

• You may decline telehealth and request in-person care or a referral at any time.
• You may withdraw this consent at any time without affecting care you have already received.
• You may ask questions about any recommendation before agreeing to it.
• You may request a copy of your medical records.